1. Business Identity

This Website is owned and operated by Apparel Group India Private Limited, a company incorporated under the Companies Act, 1956, having its registered office at:

Registered Address: Apparel Group India Private Limited. Tower 1, 3rd Floor, Raiaskaran Tech Park, M.V.Road, Sakinaka, Andheri East, Mumbai-400072

Apparel Group India Private Limited operates this Website under the “ALDO” brand as an authorized licensee in India.

2. Products and Orders

We make every effort to display accurate product descriptions, pricing, and availability. However, we do not guarantee that product descriptions or other content on the Website are error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order placed for products listed at an incorrect price.

3. Payments

All payments made through the Website are processed through secure payment gateways. Prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

4. Shipping and Delivery

We aim to deliver products within the estimated timeframes. However, we are not liable for delays due to unforeseen circumstances.

5. Returns and Refunds

Please refer to our Returns and Refund Policy for information regarding eligibility, process, and timelines for product returns and refunds.

6. Intellectual Property

All content on the Website including but not limited to logos, images, designs, text, graphics, and software is the intellectual property of Apparel Group India Private Limited or its licensors and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted under law, Apparel Group India Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or purchase of products. Our total liability to you shall not exceed the amount paid by you for the product(s) in question.

8. User Conduct

You agree not to use the Website for any unlawful purpose or engage in any conduct that could harm the Website, its users, or any third party. We reserve the right to terminate access to users found violating these Terms.

9. Privacy

Your use of the Website is subject to our Privacy Policy, which governs the collection and use of your personal data.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts at Mumbai, India.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes constitutes your acceptance of the new Terms.

12. Contact Information

Need help with something more specific?
Send us an email at estore@apparelgroup.in
Call us at 1800-833-5350
Opening Hours (IST):
Monday to Saturday: 9 am - 10 pm
Sunday: 10 am - 5 pm

Black Friday Sale – Coupon Terms & Conditions

1. Vouchers worth Rs. 2000 and Rs. 3000 will be issued on purchase of Rs. 10000 and Rs. 15000 respectively, which can be redeemed on the customer’s next purchase.

2. The voucher will be valid for 3 months from the date of issuance.

3. The voucher is applicable only on full-price merchandise.

4. The voucher cannot be combined with any other offer or promotion.

5. The voucher can be redeemed only through the email ID used to place the original order, upon logging in.

6. The voucher is redeemable exclusively on the website aldoshoes.in.

7. Each voucher is valid for a single use only.

8. This offer is valid for 28th November 2025.

9. Customers will receive the voucher via email within 24 hours of placing the order.

10. Apparel Group India Pvt. Ltd. reserves the right to modify these terms and conditions at any time without prior notice.

11. Redeemable only on bags & footwear.